Changes to online applications lodged by unlicensed or non-exempt people

If an application has, or is believed to have been submitted or prepared by an an unlicensed or non-exempt person (either online or a paper form), Immigration New Zealand (INZ) will decline the application.

From Monday 31 March 2025, Immigration New Zealand will decline online applications that have been automatically accepted by their online systems or paper application if it is confirmed to have been submitted or prepared by, or if the applicant has confirmed to have received advice from, an unlicensed or non-exempt person(s).  

Paper based applications believed to have been submitted or prepared by, or the applicant has received advice from, an unlicensed or non-exempt person, will continue to not be processed and will be returned to the applicant.  

This helps to provide a fair, transparent and efficient immigration process for everyone. By ensuring all visa applications are submitted properly and handled fairly and legally, we help protect migrants and the immigration adviser profession from misleading or unlawful people.  

Lawful immigration advice  

Immigration advice must come from a Licensed Immigration Adviser, a New Zealand lawyer with a current practicing certificate, employees of a lawyer or a law firm, or someone else legally able to provide immigration advice.     

Using a licensed or exempt professional avoids relying on illegal advice.  

It is the applicant’s responsibility to ensure that the information provided with their application is honest and complete. The provision of false, misleading or withheld information may result in INZ declining the application and may also adversely impact future applications.  

Source:
Immigration New Zealand, INZ
Date:
March 31, 2025