A technology evangelist and competent IT professional with over 15 years of prodigious experience in project management, systems administration, network infrastructure, and technical support, specialising in the successful implementation of surveillance projects and the maintenance of robust IT infrastructures. Seeking career advancement with an esteemed organisation where I can leverage my strong analytical skills, innovative problem-solving abilities, and extensive technical expertise to drive impactful solutions and contribute to the success of dynamic projects and initiatives.
- ITIL Certification
- Microsoft Certified Professional
- Microsoft® Certified Technology Specialist: Microsoft Exchange Server, Configuration
- MCSE training from Zoom Technologies, Hyderabad
- Microsoft Certified: Azure Administrator Associate
- Microsoft® Certified IT Professional: Enterprise Messaging Administrator on Exchange
- IVMS, ITMS Training from Videonetics
- RHEL (LINUX) training from MIST, Hyderabad
Summary of Project Experience
Project Title: Warangal Smart City Project | Role: Technical Project Manager
• Managed the planning, survey, installation, maintenance, and monitoring of Data Centre and Project components of Video Surveillance, Traffic Management Systems, Integrated Command Control Centre, SWM, EMS, EVS, ATCS, VMD, Call Centre, PA System, Public Wifi
Project Title: Karimnagar Smart City Project | Role: Technical Project Manager
• Managed the planning, survey, installation, maintenance, and monitoring of Data Centre and Project components of Video Surveillance, TrafficManagement Systems, Integrated Command Control Centre, SWM, EMS, EVS, ATCS, VMD, Call Centre, PA System, Public Wifi
Project Title: APSFL Surveillance Project | Role: Technical Project Manager
• Managed the planning, survey, installation, maintenance, and monitoring of 14,700 cameras across all districts in Andhra Pradesh and Responsible for providing the required footages to the Police department and Maintaining Command Control Centre for 5 Districts. Managing E Challan software and generating E Challans.
Project Title: AP RLVD Project | Role: Project Coordinator
• Led the planning, survey, installation, maintenance, and monitoring of RLVD (Red Light Violation Detection) and speed violation cameras, alongsideE-challan generation at three junctions in Visakhapatnam, ensuring enhanced traffic management and enforcement.
Project Title: AP Civil Supplies Surveillance Project | Role: Project Manager
• Orchestrated the planning, survey, installation, maintenance, and monitoring of approximately 1000 cameras deployed at civil supplies go downs across all districts in Andhra Pradesh.
Technical Manager
Security and Surveillance
- Overseeing Implementation of Advanced Security and Surveillance Systems: Leading the implementation of cutting-edge security and surveillance systems, ensuring seamless integration with existing infrastructure and alignment with client requirements
- Leading PAN-CITY ICT Components Data Centres Implementation: Overseeing the installation of 08 new racks of equipment, ensuring seamless coordination with vendors for timely delivery and setup
- Spearheading Web Applications and Mobile App Development: Driving the development of web applications and a mobile app for gathering asset data and deploying advanced monitoring tools to track service performance of 15000 cameras in real-time.
- Ensuring Project Compliance with SLAs: Successfully maintaining compliance with SLAs for two projects over a period of more than 4 years, ensuring adherence to agreed-upon service levels and project timelines.
- Providing Critical Footages to Law Enforcement: Delivering over 8000 footages to the Police Department, facilitating the identification of 80% of cases and significantly contributing to law enforcement efforts.
- Actively Participating in Project Demos: Engaging actively in project demonstrations, showcasing technical features, to functionalities, and project stakeholders and team members to ensure alignment and understanding across all parties.
- Collaborating with Cross-Functional Teams: Collaborating closely with cross-functional teams to ensure smooth project execution, fostering communication and synergy among team members.
- Identifying and Mitigating Project Risks: Identifying potential risks and challenges in project implementation and proactively devising mitigation strategies to address them, ensuring project success and client satisfaction.
- Conducting Technical Training and Workshops: Organising technical training sessions and workshops for team members toenhance their skills and proficiency, promoting continuous learning and development within the organisation.
- Contributing to Continuous Improvement: Providing insights and recommendations for process improvement and innovation, driving continuous improvement initiatives to enhance project delivery efficiency and effectiveness.
Technical Project Coordinator
Software
- Team Leadership and Management: Led and managed a high-performing team of 10 members in the development and maintenance of an application designed to gather and process data for 50 million people, resulting in an 80% reduction in paperwork.
- Process Optimisation: Streamlined processes for requirements gathering and project initiation, optimising efficiency in converting regulatory needs into successful project outcomes.
- Stakeholder Communication: Facilitated clear and effective communication between internal teams and external stakeholders, ensuring alignment of project objectives and client expectations.
- Risk Management: Proactively identified and mitigated project risks, ensuring smooth project execution and delivery within budget and timeline constraints.
System Administrator
- Team Leadership and Coordination: Led a team of 10 members spread across 4 different locations, ensuring effective coordination and collaboration in system administration tasks.
- Server and Device Management: Performed installations, upgrades, and troubleshooting for over 70 servers and 600+ devices, including laptops, desktops, printers, and smartphone devices, ensuring optimal performance and reliability.
- Infrastructure Configuration and Maintenance: Configured and installed local servers, executed hardware and software upgrades, and supported disaster recovery and backup procedures to maintain system integrity and continuity.
- Web Server and Database Management: Managed IIS web servers and hosted websites, as well as installation and configuration of MS SQL Server & Oracle on servers, facilitating seamless web and database operations.
- End-User Support and Network Maintenance: Provided day-to-day support for end-users, handled network requests through the ticketing system (OTRS), and monitored server and network status, addressing issues promptly to minimise downtime and disruptions.
Hardware Engineer
