Supply Chain Manager

(Previously Sales Support Manager, Supply Chain Officer and Sales & Technical Support Officer within the same organisation)

• Respond to enquiries related to product information of conventional and LED light fixtures for Urban road and tunnel lighting, bridges, façade etc.
• Generate quotations for the client based on their requirements
• Prepare compliance checklist, submittal for approvals
• Assist with product selection of light fitting based on the application the client requires and prepare technical documentation for product approval
• Select control gear components for HID fixtures
• Act as the direct point of contact between departments such as finance, applications, and operations to ensure smooth functioning from placing orders to delivering of materials to the client
• Provide technical support to Operations department to ensure proper ordering of material and ensure the delivery of goods to customers before deadline
• Hold S&OP meeting with Sales team to gather project updates and prepare reports to the factory for component planning/ sourcing
• Prepare Proforma Invoices, and follow up with accounts team to ensure payment
• Handle first revision of L/C related to the assigned client
• Place orders to factory and negotiate on delivery dates and prepare shipping documents (invoice, Packing list)
• Handling quality complaints in collaboration with the quality team
• Maintain related records in the ERP and manage records from CRM

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Estimation Engineer – Lighting Division

• Worked on cost estimation for Indoor lighting
• Prepared presented and explained the cost estimations to respective sales person
• Estimated the costs of production as well as defining the profitability objectives
• Reviewed estimates to ensure accuracy, completeness and compliance with defined scope of work
• Prepared change order due to change of specifications, drawings, Introduction of new items, verbal instruction
• Updated project documentation.
• Generated quotations by dealing with leading manufacturers from US and Europe
• Prepared compliance statements for project specifications

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Administration Officer

• Managed files and security of records and employee files
• Communicated with manufacturers and issued purchase orders
• Controlled stock and ensured data was entered in the system
• Responded to client enquiries
• Prepared invoices and delivery orders
• Maintained accounts receivables and payables and petty cash