Sales Manager

About our Client

Experienced sales professional with 10 years in selling mining productivity software and solutions across Latin America and Southeast Asia-Pacific. Strong expertise in service sales within the data centre industry, and 3 years as a Sales Manager in the retail sector. Proven ability to manage territories, build and maintain customer relationships, and drive revenue through ethical sales practices and exceptional customer service. Bilingual in Spanish and English with excellent communication skills and a strong commitment to client success.

Achievements

Technical Sales: Experienced in collaborating with technical teams to address product issues, deliver tailored solutions, and ensure customer satisfaction.

Staff Management: Responsible for setting clear expectations, delegating responsibilities effectively, and implementing performance metrics to drive individual and team success.

KPI’s: Experienced in defining, tracking, and analyzing Key Performance Indicators (KPIs) to measure and drive team performance.

Sales Targeting: Experienced in forecasting sales, tracking progress, and implementing corrective actions to stay on course. Known for using data-driven insights to refine sales strategies, optimize performance, and drive revenue growth.

Professional Experience

Sales Manager

Business Process Outsourcing

Responsible for the development of customer relationships to expand the business.
Monthly evaluation of progress in relation to the strategy regarding the fulfilment of the company's objectives and goals.
Identify and win new business through lead generation programs with potential and existing customers.
Negotiate with customers and create solid foundations for contracts that meet customer needs without jeopardizing the company’s interest.

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Service Sales Representative

Data Center Service Sales including, Maintenance, Renewals and Professional Services

Handling all sales segment services for country.
Professional Services, Warranty, Maintenance and Operational Sales Services.
Managing maintenance renewals with a focus on profitable multi-year agreements, clearly defined deliverables and a Price book to capture upgrade related revenue.
Building new revenue streams from Systems Integrators / Channel Partners Service Provider.
Ensure that new opportunities have appropriate maintenance value proposition and multi-year agreements with clearly defined deliverable and Price book for future growth.
Increasing revenue from existing customers.

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Sales Manager

Responsible for managing the extended warranty business to deliver profitable revenue

Define, manage and control action plans in order to achieve the department Sales Goals.
Manage the extended warranty through marketing program; including, establishing overall strategy and goals, marketing development and Team Management.
Lead the sales team to ensure seamless integration (Dealer Support, Customer Service, Technical Service, Sales, Finance, Legal, etc.)
Execute commercial actions, pilots and define campaigns with the objective of increasing sales in the Store and its departments with accurate forecasts on a quarterly and fiscal year basis.

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Other experience includes Sales Representative, Inside Sales Representative, Inside Sales Representative, Customer Account Manager and Inside Sales Representative

Education

Foundational Sales Training

Sales Management Diploma

Mining Training for Non-Professional Miners

Graphic Design

Interests

Skills

Technical Skills

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