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Candidate Details

Name :

Jestoni Buncal
Qualification :
ICT Technical Support Supervisor / System Administrator / Network Administrator
Industry :
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Candidate ID:
JB331
This candidate has been hired.

ICT Technical Support Supervisor / System Administrator / Network Administrator

About our Client

A highly skilled and results-oriented ICT Technical Support Supervisor with over 14 years of experience in network administration, system administration, and technical support. Proficient in managing a wide range of IT infrastructure, including Windows Servers, VMware ESXi, VoIP systems, NAS storage, and virtualization technologies. Adept at leading teams, troubleshooting complex technical issues, and ensuring smooth operations across multi-branch environments. Committed to continuous professional growth, with a passion for learning new technologies and implementing efficient IT solutions. Seeking to contribute my expertise in a dynamic organization, where I can leverage my technical acumen and leadership skills to drive innovation, enhance operational efficiency, and achieve company goals.

Achievements

Windows Server Administration (2008, 2012, 2016, 2022): Proficient in Windows Server Administration (2008, 2012, 2016, 2022), with hands-on experience in managing file servers, DHCP servers, and SQL data warehouse servers across multiple branches.

Network Administration: In-depth knowledge of Network Administration, with a successful track record in managing a company-wide network infrastructure across 6 branches and shipping offices.

Windows Server 2019 Administration and Automation: Certified in Windows Server 2019 Administration and Automation, ensuring a comprehensive understanding of advanced server management and automation techniques.

Leadership and Team Management: Exceptional Leadership and Team Management skills demonstrated through successful oversight of an ICT technical support team, ensuring efficient operations and project completion within tight deadlines.

Problem-Solving and Troubleshooting Abilities: Strong Problem-Solving and Troubleshooting Abilities, as evidenced by effectively managing complex technical issues ranging from desktop systems to enterprise-level servers and network configurations.

Professional Experience

ICT Technical Support Supervisor / System Administrator / Network Administrator

  • Successfully administered a variety of systems, including Windows File Servers (FSRM), DHCP Servers, Terminal Servers, SAP Servers (SQL & HANA), and SQL Data Warehouse Servers using MS Windows Server 2012, 2016, and 2022.
  • Managed SAP Application Servers, IIS Web Servers, and VMware ESXi environments, along with overseeing the administration of Synology NAS file servers and backup management systems.
  • In addition to network administration for a multi-branch environment, led network equipment installations, managed Ubiquiti UNIFI meshing, and handled IP Phone (Yeastar VoIP) setups.
  • Responsibilities included management of SharePoint sites for IT requests and reports, participating in projects involving Raspberry Pi automations, and providing technical support across a range of systems.
  • Effectively led teams and ensured the successful completion of complex technical tasks as the Senior Supervisor of ICT Technical Support and Team Leader for specialized Drone Aerial Mapping projects.

Education

Bachelor of Science in Computer Engineering

Interests

Skills

Technical Skills

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