Onboarding & Office Manager

• Solely responsible for setting up the Company's DIFC entity, registration and ensuring the setup of policies and procedures compliant with the relevant Authority.
• Deployed a strong knowledge of the Labour and Employment law in structuring employee onboarding and off-boarding.
• Excellent communication, interpersonal, and conflict resolution skills and a strong ability to maintain confidentiality and handle sensitive issues.
• Ensured the smooth running of all HR Onboarding processes related to immigration, registration, residence visa, business visas as well as group health insurance.
• Implemented property insurance, third-party liability insurance, and cyber insurance and set up insurance for the offices.
• Soley responsible for onboarding employees in the UAE and Saudi Arabia offices.
• Office Management: overseeing PRO Management, Bank Account opening applications, vendor supply and invoice management for four office locations.
• Acted as the main liaison between the team and the Managing Director and provided key support to the CEO including drafting policies and procedures, internal announcements, letters, emails, reports, and bill payments.
• Managing the Managing Director's, calendar, travel, scheduling meetings and producing agendas.

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HR/Operations Manager

• Led new talent acquisition, recruitment and onboarding process for over 60 new full-time hires in the Dubai branch.
• Enhanced the employee experience through the introduction of several strategic programs and led the design and distribution of key HR policies and procedures.
• Administered core HR IT applications to reduce the operational inefficiencies of HR administration, annual leave and sick leave processing.
• Diversified the company’s employee incentive offering from a single compensation plan applicable to only one department to 4 different incentives applicable to 3 departments.
• Led all employee onboarding and organised 8 hours of professional development training on a weekly basis.
• Worked closely with the CEO and founder to re-design the human resources strategy and ensure its alignment with the overall organisational vision.
• Responsible for conducting employee disciplinary meetings, terminations, and investigations across the organisation.
• Supported the human resources function, including recruiting and onboarding, performance management, employee relations, benefits administration, and compliance.
• Solely responsible for executing exit procedures for employees and communicating those procedures to various stakeholders in the firm.
• Led the company set-up at DED, MOHRE and authorised signatory for the company bank account for the purposes of WPS for payroll processing.
• Distributed the internal communication of new human resources policies, procedures and UAE laws to new and existing employees.
• Responsible for updating and filing accurate employee records as well as managing the renewal and termination of contracts and insurance policies.

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Other experience includes Office Manager, Guest Experience Agent and Customer Relationship Manager