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Candidate Details

Name :

Roshan Jansen
Qualification :
General Manager
Industry :
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Candidate ID:
RJ265
This candidate has been hired.

General Manager

About our Client

Dynamic and results-driven professional with over 20 years of experience in strategic planning, operational optimisation, and financial management within the hospitality industry. Proven track record of driving growth, enhancing operational efficiency, and maximising profitability. Adept at developing and implementing innovative strategies to streamline processes, reduce costs, and boost performance. Skilled in team leadership, project management, and fostering collaborative relationships to achieve business objectives. Proficient in budgeting, financial analysis, and leveraging technology for business success. Known for exceptional problem-solving abilities, strategic foresight, and a commitment to delivering outstanding results.

Achievements

Key Strengths

Financial Management

  • Extensive experience in financial management gained through roles such as Chief Accountant and Head of Finance, including expertise in budgeting, forecasting, financial analysis, and cash flow management.

Strategic Planning

  • Proven ability to develop and implement strategic plans that drive business growth and enhance operations, demonstrated in roles like General Manager and General Manager Projects.

Project Management

  • Skilled in managing projects from conception to completion, including coordinating stakeholders, managing budgets, and ensuring timely delivery of objectives.

Team Leadership

  • Strong leadership skills developed through managing diverse teams, with a focus on mentoring, training, and empowering staff to achieve organisational goals.

Operational Efficiency

  • Expertise in enhancing operational processes to improve efficiency and productivity, as evidenced in roles such as General Manager and Head of Finance and Administration.

Financial Analysis

  • Proficient in analysing financial data, conducting variance analysis, and providing insights to support strategic decision-making.

Communication and Collaboration

  • Effective communicator with a proven track record of collaborating cross-functionally, building strong stakeholder relationships, and facilitating productive teamwork.

Problem-Solving

  • Exceptional problem-solving abilities, with a knack for identifying challenges, analysing root causes, and implementing effective solutions to drive continuous improvement.

Risk Management

  • Experience in identifying and mitigating financial and operational risks to protect organisational assets and ensure regulatory compliance.

Strategic Leadership

  • Advanced knowledge in strategic leadership, organisational behaviour, and business management principles from an MBA in Business Administration from the University of Suffolk.

Psychological Counselling

  • Diploma in Psychological Counselling (ABE-UK Endorsed), providing a unique understanding of human behaviour and interpersonal dynamics, enhancing leadership and team-building capabilities.

Technology Proficiency

  • Strong proficiency in financial management and reporting software, including QuickBooks and other accounting applications, to support accurate financial operations and analysis.

Professional Experience

General Manager

A key player in the FMCG sector, I manage our retail outlets and drive strategic planning, operational improvements, and team leadership. One of my proudest achievements was leading a cost-saving initiative that reduced our operational expenses by 10% in just the first year. This involved revamping processes, optimising inventory, and enhancing customer service. My role also includes managing sales, overseeing inventory, analysing financial performance, and developing our team, all with the goal of driving growth and ensuring top-notch customer satisfaction.

Chief Operating Officer

I managed every aspect of a crucial fuel distribution project, from staff management and fund allocation to operational execution. I worked closely with suppliers and customers to build strong, mutually beneficial relationships, which helped us transition the project from a non-revenue phase to generating revenue. My leadership and project management skills were key to successfully completing and launching the project within nine months, turning around a situation that had been stagnant for four years.

General Manager

Amidst significant financial challenges and loan burdens, I led the turnaround of the organisation, a hardware trading company. Strategically focused on boosting sales to alleviate loan obligations, my responsibilities included staff training, audit and tax management, financial reporting, and implementing internal controls to enhance operational efficiency. I successfully negotiated with banks, customers, and suppliers to lessen financial pressures and foster positive business relationships.

General Manager Projects

I played a key role in property development and fuel import/export operations. My responsibilities included crafting business proposals and negotiating with investors, suppliers, and local authorities. A major highlight was managing the Crossroads Maldives project, where we focused on developing a resort chain. From the project's inception to the groundbreaking, I handled logistics such as transportation and accommodation for stakeholders, including project owners, investors, and various teams. I also provided crucial information about the project’s surroundings and participated in surveys conducted at different stages of the project.

Head of Finance and Administration

During my time at this organisation, I played a pivotal role in guiding the company through a phase of significant growth and expansion. Despite facing initial resource constraints, I excelled in strategic management and streamlining operations. I oversaw various departments and applied insights from my experience in Sri Lanka to implement effective strategies. This included introducing rate sheets for the travel department to enhance competitiveness, conducting training programs to build a skilled workforce, and establishing internal policies to ensure operational efficiency and compliance.

I was also instrumental in improving procurement processes by negotiating with suppliers and managing banking transactions, including securing loans to support our expansion. I successfully completed audits and handled tax-related reporting, ensuring regulatory compliance by thoroughly reviewing financial records and addressing discrepancies promptly.

My strategic approach led to substantial growth: increasing staff numbers by 50%, boosting revenue by 75%, and doubling the company's asset value. These achievements highlight how effective management and operational excellence can drive sustainable growth and long-term success.

Other experience includes Accounting, Accounts Executive and Audit Trainee

Education

Master of Business Administration (MBA)

Diploma in Psychological Counselling

Certificates

Certified QuickBooks Administrator

Diploma in Computer Studies

International Association of Bookkeeper

Interests

Skills

Technical Skills

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