Chief-Manager User Experience Design

Samsung Electronics

• Manage User Experience Design activities for the eCommerce and Mobile App channels
• Manage a group of designers to drive seamless cross-functional collaboration, combining strong communication skills with a robust background to elevate user-centric innovation and project success
• Present actionable insights that incorporate research data analysis
• Conduct user research considering the entire customer lifecycle
• Interaction with product teams to ensure the flow of information is accurate in both the front end and backend from inception to going live
• Initiated a Mobile App design for the Indian subsidiary creating a global interest in tailored solutions
• Agile methodology utilised for design, development and deployment

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Senior Manager User Experience Design

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Applications Advisor - International Admissions

University of Canterbury

• Diligently interfaced with multiple colleges to comprehend their specific needs, facilitating effective solutions
• Assisted agents and students in procuring accurate information aligned with college expectations
• Contributed to handling applications from international students in close cooperation with the International Relationships Office (IRO)

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Academic Tutor

University of Canterbury

Led informative lab sessions on Microsoft Expression for undergraduate students enrolled in the subject of Internet Business & Technology

• Orchestrated dynamic discussion tutorials to foster interactive learning
• Assumed responsibility for exam invigilation, maintaining a secure and fair testing environment
• Diligently evaluated exam and test papers to provide accurate grading and feedback

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Data Transition Officer

International Relations Office, University of Canterbury

• Thoroughly assess and analyse applications submitted by international students, ensuring alignment with admission criteria and institutional standards
• Offer expert guidance to students and agents, aiding them in navigating application choices and processes effectively
• Participated actively in a user-testing session for the newly designed student portal, contributing valuable insights to refine its functionality and user experience

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Internship - User Experience Design Analyst

My Health Revolution, Christchurch

Led usability assessment of MyHealthRevolution Wellness App

• Managed the usability evaluation of MyHealthRevolution, a pioneering wellness app under development for the organisation

Developed comprehensive user document

• Generated user stories, scenarios, task flows, and wireframes to elucidate interaction and design Aspects to the software development firm

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User Experience Consultant and Content Manager

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Team Lead - User Experience Design

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