Agile Transformation Manager

• Developed DevOps training for project managers; curriculum included test automation, deployment pipelines, containers, event-based architecture, logging, and observability.
• Interviewed, onboarded, coached, and trained new hires and direct reports.

Projects:

Delivered a strategic 5-year plan for a citizen portal that personalizes the way state residents engage with their state government.

• Delivered software development roadmap with preliminary technical architecture and data strategy in 12 weeks on time and under budget.
• Strategic plan submitted by WaTech to the State Legislature for 2025 funding consideration.
• Client satisfaction led to a 6-month $1.1MM follow-up statement of work to develop a functional prototype using artificial intelligence to personalize service recommendations to residents.

Revised project strategy to regain momentum for a struggling 4-year initiative in 6 months.

• Drove an increase in quality via the adoption of automated testing practices throughout the entire technology stack including endpoint validation and data integrity.
• Regained trust with C-level executives, which led to a new maintenance and development contract.

Architecture redesign for immunotherapy logistics platform

• Collaborated on the development of a modular event-driven architecture built on open data interoperability standards to support supply chain logistics for new immunotherapy treatments.

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Technical Project Manager

Took over failing implementation of a personalized e-commerce experience for glasses and contacts after discovering a critical functional gap.

• Negotiated a new mutually beneficial implementation plan with C-level executives that allowed the program to recalibrate and successfully take the project to completion.

Led the implementation of a modernized CI/CD pipeline leveraging infrastructure as code

• Established modern standards for code repositories enforcing versioning, dynamic secret management, and quality gates while upgrading to .NET Core to support compatibility with Linux containers.
• Convinced C-level executives to form a permanent team dedicated to evangelizing DevOps throughout the enterprise; this team took ownership of the initiative in May 2022.

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Release Train Engineer

• Defined the SAFe agile transformation strategy for internal IT products: 57 teams across 9 product lines.
• Co-led the launch of company’s Core Services and Operations Release Train.
• Led the coordination between company IT’s hardware, service desk, cybersecurity, and networking teams for the successful execution of company’s back-to-campus IT infrastructure set-up initiative.