• Introduced the culture of going #OneCloudPay across a whole organisation to work as one team
• Initiated and facilitated yearly departmental/team level strategies
• Ensured continuous sync up between regional and EMEA Agile Coaches to sequence distributed teams’ collaboration and hence contributing to the betterment of CloudPay Agile Adoption
• Resolved complex infrastructure issues by creating and utilising a professional network of Product Owners, Technical Leads and RedHat consultants within STEE and CDG teams
• Worked with ThoughtWorks consultants, familiarised me with responsive design and mobile development; learned calabash and ease out QAs in automating test cases
• Liaised with regional teams to research different markets, introduce upcoming products, conduct Product and Scrum training, narrow communication gaps and build strong bonds amongst distributed teams
• Worked under high pressure round the clock to continuously deploy 150 Liaison officers for delegates and gave maximum back-end support during crucial periods
• Led a team through the full spectrum of Systems Development Life Cycle (SDLC) ensuring project timeline and cost accountability of a new program launch in China. Researched China’s black market and drew up strategies to manage incentive programs only for genuine products
• Proposed ideas on online marketing activities to draw traffic to websites launched across the Asia Pacific

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