Administrative Officer (Medical Division)

• Prepare reports and presentations for the Executive Medical Director
• Minute taking for committees and meetings
• Following up with multidisciplinary departments on action points
• Meticulous in meeting deadlines for tasks
• Schedule internal and external meetings
• Confident in clear communication with internal and external stakeholders
• Key point of contact between Dhaman and International OperatorTeam (Ribera Salud)

➢ Developed and maintained multiple live documents for Medical Staff

➢ Sharing information in a timely and efficient manner with relevant team members

➢ Ensuring confidentiality of information

➢ Supporting and connecting the Ribera Salud technical team with the appropriate team members and with the correct information

• Supported the operations director for project coordination of commissioning Primary Healthcare Centers
• Developing workflows on MS Visio to improve existing processes
• Maintain an organised track of the ongoing tasks/projects and regularly update the status to maintain an up-to-date record

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Administrative Assistant (Medical Division)

• Collaborate with the executive and managerial levels, to develop Key Performance Indicators for their departments
• Mediated between Dhaman and eminent organisations such as Joint Commission International, Mayo Clinic, Serco to facilitate processes, payments, and programs
• Liaised with external medical consultants to prepare reports, process payments, and organise meetings
• Contributed to the commissioning of Dhaman PHC’s by facilitating the procurement process of ordering medical equipment, medical and dental consumables, and materials
• Joint Commission International (JCI):

➢ Acted as the key point of contact between Dhaman and JCI

➢ Ensured documents and communication shared between the organisations were accurate and disseminated on time

➢ Reviewed the Policies and Procedures shared by JCI and assigned it to subject matter experts for their feedback

➢ Ensured that all policies and procedures were coded correctly and categorised in the correct JCI Chapter

➢ Shared approved documents with relevant stakeholders

➢ Facilitated multiple meetings between the organisations to review the facility layouts, conducting training for Dhaman staff and meetings with subject matter experts from both organisations

➢ Managed the payments for JCI as per the contracts to make sure the correct amount was reimbursed to JCI at the right time

➢ Coordinated and assisted to attain international quality standards for three Dhaman Primary Health Care Centers and earned the Joint Commission International Accreditation for the three Dhaman facilities

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Technical Assistant (Medical Division)

• Overall office management, ensuring continuous supply of stationery and supplies
• Categorised and distributed regular and electronic mail and other material to coordinate the flow of information internally and with other departments and organisations
• Proficient in using Oracle for procurement and HR processes
• Coordinated to collect, integrate, and consolidate the monthly/ annual reports from all corporate departments